Here are a few of our most commonly asked questions. This will change and populate more as our identity ages, and we get more questions.
**Understanding Customization Levels**
*Basic:*
Dive into simplicity with our Basic customization level. This option features a single color base, which can be enhanced with paint, mica powder, glow powder, glitter, or similar materials for a quick yet captivating look. It also allows for a straightforward decal or text, perfect for a name or short phrase. Keep in mind, this level is all about easy, quick applications and does not include intricate, time-consuming decals.
*Elevated:*
Ready to elevate your style? Our Elevated customization takes things up a notch with your choice of 2 to 3 base colors and a more artistic touch. Think along the lines of dish soap drizzles, Powerwash techniques, or basic hydro-dipping, complemented by small amounts of an element such as a few rhinestones, lace, or a pressed flower. This level also accommodates more complex decals and text, adding a unique flair. For instance, our football helmets, which feature intricate designs and time-intensive details, are a perfect example of this customization level.
*EXTREMELY Elevated:*
For those who want to go all out, our EXTREMELY Elevated customization is where the magic happens. This level includes lavish details like rhinestones, 3D skulls, chains, or elaborate peek-a-boo designs. Here, your imagination is the limit, with complex designs and premium materials at your disposal. Whether you're envisioning a tumbler adorned with $50 worth of rhinestones or dramatic 3D wings, this level ensures your creation stands out. Please note, the cost reflects the amount of extra material and detail involved, so the more elaborate the design, the higher the investment.
**Having Trouble Placing Your Order?**
No worries—we’re here to help! If you’re running into any issues, just click on the blinking chat bubble at the bottom right corner of your screen. This will send a message directly to our team, and we’ll get back to you as quickly as possible to sort everything out. Your satisfaction is our priority, so don’t hesitate to reach out!
Currently, we’re focusing on serving our amazing customers within the loud and proud, Good 'Ole USA. If you’re inspired by our creations and you’re located outside the U.S., we’d love to hear from you! Feel free to reach out through our chat feature, email, or Facebook. We’re happy to explore shipping options and discuss any possibilities to make your elevated gifting experience come to life! Let’s connect and see if we can make your dream purchase a reality!
Ah, the magic of custom creations! Each piece is a unique work of art, and the time it takes to ship can vary based on its complexity. For items that are “Ready to Ship,” you can expect them to be on their way within our 3-business-day window. However, for those intricate, custom masterpieces, it might take up to 3 weeks to perfect and complete. For a more precise timeline tailored to your specific order, just ask us when you place your custom request. We’re here to make your vision come to life!
**Why does it seem so expensive for "just a tumbler" you ask?
I am thrilled you asked! Each tumbler from Bandurka Gifts is more than just a product—it’s a unique experience. While you might find $20 sublimation cups elsewhere, my creations are crafted with an unparalleled level of artistry and personal touch.
From start to finish, every piece is a journey. I blend your vision with my creative spirit to design something that is truly one-of-a-kind. I don’t mass-produce; instead, I meticulously craft each item to ensure it’s a reflection of both your ideas and my passion.
Choosing a tumbler from Bandurka Gifts means embracing a custom experience where quality and individuality are at the forefront. It’s not just about purchasing a product—it’s about celebrating a piece of art that’s been thoughtfully created with love and care. This deep commitment to excellence and personal touch is what makes my work stand out, and it’s something I believe is truly worth the investment.